Ask for Career Advice Before Asking for a Job
Use a short informational conversation to understand the work and its entry path.
An informational interview is a learning conversation, not a disguised employment interview. The University of Michigan’s guidance makes that distinction clear. Set a specific learning goal and respect the other person’s time.
Choose a useful question
Instead of “Can you help me get hired?”, identify what you need to learn. You might ask how a scheduling team handles daily priorities or which skills a new maintenance employee needs first.
“I’m exploring customer operations roles and noticed your experience in that field. Would you be open to a brief conversation about the work and the skills beginners should develop? I’m seeking information, not asking you to arrange a job.”
Prepare, then listen
- What does a typical busy day involve?
- Which tasks are hardest for new employees to learn?
- What experience is most useful before entering the field?
- Which questions should I ask when comparing employers?
Research basic facts beforehand so the conversation does not become a request for information already on the website. Avoid asking for confidential business details or personal compensation information.
Finish with a practical takeaway
Summarize one thing you learned, thank the person and end on time. If they suggest a resource, review it. If they offer an introduction, ask how they prefer to handle it.
Compare advice from more than one person. One professional’s experience is valuable, but it may not represent every employer or entry route in the field.